You’ve got questions and we’ve got answers. Take a look at the most commonly asked questions that we receive from our guests. If you don’t see an answer to question feel free to give us a call at +382 69 310 848 or email us at [email protected]
WILL I GET WET?

Probably yes – but you will be in a wetsuit. White water rafting is a great activity for rainy days as you are going to be wet anyway!

WHAT DO I NEED TO BRING?

You should bring swimming suit and suntan lotion, sunglasses and warm clothes for chilly evenings if you are staying overnight in the Waterfall Center.

WHAT SHOULD I WEAR?

We provide complete and professional rafting equipment including wetsuit and booties, life jackets and helmets, as well as anoraks for rainy occasions. So you can wear your normal shoes and clothes to get to the rafting base.

DO I HAVE TO BE ABLE TO SWIM?

In the spring time when the river is high, it is recommended that you be able to swim. In summer time when the river is lower you do not have to be a swimmer at all. Just make sure to let your guide know of your comfort level and swimming ability. Anyway, safety west is obligatory and you should follow instructions provided by the river guide. No one falls down from the boat, unless by purpose.

WHEN RAFTING SEASON STARTS?

Our season usually starts from May 1 and runs till October 1.

April, May and early June are defined by higher water flows and attract the more adventuresome groups. While still offering a variety of whitewater options that promise a perfect trip for all levels of interest and experience, these months offer a bit more adventure due to its higher water levels.

In July, August and September water levels typically drop and conditions become perfect for younger families and multi-generational groups.

WHAT ARE THE AGE LIMITS FOR RAFTING?

We encourage everyone, young and old, fit or couch potato, to experience the fun of white water rafting and hope that you will learn to love this sport as much as we do.

We hosted children 4 years old but also people in seventies.

WHAT IF I HAVE NEVER BEEN ON RAFTING BEFORE?

Most of our guests have never been on rafting before. All our programs are adapted for newcomers.

CAN I BRING MY CAMERA?

We recommend that cameras are left behind at the rafting centre as we cannot guarantee their safety against damage even if waterproof. However if you would still like to take a camera on the rafting trip, we have waterproof safety bags on every raft where you can store your cameras, mobile phones etc.

CAN I WEAR SUNGLASSES/ PRESCRIPTION GLASSES OR CONTACT LENSES?

Yes you can, however we do recommend a sports strap or tie for glasses. Once again remember we can’t guarantee the safety of your glasses so if you can do without them then do.

WHAT HAPPENS IF IT IS RAINING?

Whitewater rafting will still go ahead if it is raining, you are going to get wet anyway and the river is normally at its’ best then. We will not refund if you decide to cancel at short notice due to rain or bad weather.

Should I TIP MY GUIDE?

Absolutely. If your guides contributed to your enjoyment of the day please give them a tip!  Gratuities for guides are acceptable and greatly appreciated. And we’d love to hear about it as well. Our guides are some of the most important people in our staff and we want to know when they are doing a great job.

IS RAFTING SAFE ADVENTURE?

We are proud to be one of the pioneers of Rafting on the Tara River. Since 2000, our skippers have rafted with over 50 000 guests with not a single accident.

Rafting is thrilling, exciting, wet, wild and unbelievably fun. However, as with all adventure sports, there is inherent risk involved. That risk contributes to the excitement, and is one of the reasons people enjoying rafting so much. Our guides are trained to minimize and manage risks, and, statistically, you're safer in a raft than in your car.

How many people go in a raft?

All of our rafts can comfortably accommodate 8 guests + river guide.

Do you offer group discounts?

Of course, when it comes to rafting the Tara River, the more people you bring the more fun you will have! We offer some of the best group discounts on the river! Just contact us via email and we'll provide the best discount for your group.

Do people fall out of the boat?

We take your safety seriously. Every trip starts with a full safety briefing and paddle instruction. Our boats are equipped with perimeter and center lines to give you ample places to hang on and stay in the boat. There is some risk in whitewater rafting however, but it is rare that people fall out of the boat. In the case that they do – they are retrieved quickly using the drills that are taught in the safety briefing. In the spring with the higher water levels there is a greater potential for things to happen. High water is definitely not for everyone.

Are reservations required?

Yes. Reservations are required and 20% advance payment must be received prior to the date of your adventure. Same day reservations are accepted based on availability, so please call ahead or send us email.

What is included in the trip price?

We provide you with our knowledgeable and talented river guides, commercial-grade rafts, life jackets, helmets, paddles, wet suits and booties, a free shuttle to and from the river, free parking (buses are welcome), restaurant, terrace, gift store, changing rooms and hot showers.

Excellent service during our buffet breakfast and full meal lunch are also included in the price.

Can we purchase souvenirs?

Absolutely! We have Gift shop stocked with a wide variety of specially designed T-shirts, rucksacks, caps, etc….come on in!

What sets Waterfall Rafting Center apart from the rest?

Everything! This might sound like a bold statement, but we encourage you to do some research on other outfitters in the Tara River Canyon and throughout the region. As the leaders in white water hospitality, we are dedicated to making sure that each of our guests feels welcome, wanted, and comfortable throughout their entire experience with us. From our highly trained professional staff to our top-of-the-line equipment for your safety and comfort, and everything in-between we can show you the rapids of the mighty Tara River like no one else!